![]() ![]() Still, more importantly, they see the consumer in a new heuristic way (from many dimensions). This gives them vastly more connected information to make strategic and tactical decisions about what makes a logical decision. Current user feedback is readily available to all executives. The availability of products is very transparent. You can easily find and interact with users and support service groups. They share information across all these channels in very fluid ways. ![]() Look at the ways Lego ties everything together on all its' social channels, its support channels, and it's in-store experiences. Still, only 33% of retailers actually build their organization's information eco-systems and decision processes to leverage this idea as a core differentiating competency fully. The park, your children, your neighbor's kids play get together, in the office, at the theater, etc. You can experience Lego, the brand, through hundreds of different ways. WWE Raw Results: Winners And Grades After 2023 WWE Draft ConcludesĬustomers portfolio of experiences matter to Lego, as they should to the rest of us ![]()
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